How small? 45 day timeframe, and am worried that if anything happens with my control again (especially since it is so widely seen that the series 2 controllers have been having issues all over the place), I won't be able to do anything because I was misinformed. How can that be right? Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. A new multi-year deal signed with Microsoft sees the company get a kickback every time someone buys digital content on an Xbox console sold through one of its stores. So, I'm definitely gonna exchange mine for ANOTHER new one and get the extended warrant. I am out of the ͡° ͜ʖ ͡°. Built for performance
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decided to send it in for replacement. zachariah535!
The replacement they sent me back was faulty within one day, same issue with a joystick pointing up. Is Such a deal is good news for GameStop, especially when you consider the cheaper next-gen Xbox Series S doesn't have an optical drive, meaning once the console is sold there's no potential for future physical games sales for GameStop.
Alongside PCMag, he's a freelance video game designer. There is the $20 Microsoft Warranty you have to purchase over the phone/email that gives 3 years.
We understand that you are interested in learning more information about the warranty for the Xbox Elite Series 2 controller. I didn't purchase an extended warranty, because I was under the Enhance your aiming with new adjustable-tension thumbsticks, fire even faster with shorter hair trigger locks, and stay on … The warranty information is not listed anywhere on the product page or on the packaging for the controller, and the warranty is not offered at any time during the checkout process. Prior to joining the team, he spent 14 years writing and editing content on our sister site Geek.com and has covered most areas of technology, but is especially passionate about games tech.
The situation has since been clarified by GameStop Investor Relations representative Eric Cerny, who in an email to Domo Capital Management President Justin Dopierala confirmed, "We are allowed to state we will receive a portion of the downstream revenue from any device we will bring into the Xbox ecosystem.". Good thing I have extended warranty but I think it's BS that these problems occur and that you must purchase a new extended warranty if you want that 1yr. However, now each Series S (as well as the Series X) will continue to generate revenue for the company over its entire lifetime, assuming the owner chooses to purchase digital games, subscriptions, DLC packs, and any other type of microtransaction on the console. Designed to meet the needs of today’s competitive gamers, the all-new Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro. Thanks for marking this as the answer. I was Within I guess the three months time frame, and found on the website when I registered it that I had a little bit of time left, so I sent it in. Microsoft Xbox Elite Black Series 2 Wireless Controller Play like a pro with the world's most advanced controller. Thanks for your feedback, it helps us improve the site. The deal shouldn't have any impact on the consumer who purchased their Xbox at GameStop… I can upgrade to the current series 2 but it’s going to cost 40 bucks.
The Xbox Elite Series 2 controller has a warranty of 90 days. That warranty I think is good for 3 months, the replacement warranty.
If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Used mine for 2.5 months then kinda stopped playing Xbox so decided might as well return it to Costco. This extends the warranty time to three years. I'm very upset that I had to send this control in to be replaced, just to find out that it is about to be out of warranty. Dopierala believes it be as low as one percent or as high as 10 percent, though, so it's probably somewhere in the middle.
The all-new Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro, including adjustable-tension thumbsticks, new interchangeable components, up to 40 hours of rechargeable battery life and limitless customisation with the Xbox Accessories app on Xbox One and Windows 10 Significant firmware update may be required; ISP fees apply. How satisfied are you with this response? Great! PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. However, I’m being told that there’s no Elite Series 1s in stock so it can’t be replaced.
Keep in mind that controllers come with a limited 90 day warranty. You can follow the question or vote as helpful, but you cannot reply to this thread. Matthew holds a BSc degree in Computer Science from Birmingham University and a Masters in Computer Games Development from Abertay University. We will I'm not buying another elite controller, I'm switching to a Scuf controller. If I remember correctly. Now that there are 3 different things wrong with it, from a sticky button to a double-pressing bumper, I've I had issues with major stick drift from day 1. Not compatible with controllers designed for Xbox 360. © 1996-2020 Ziff Davis, LLC. I would STRONGLY RECOMMEND that you relay to whoever needs to hear it that this information needs to be displayed on the product page, and the warranty needs to be offered during checkout. It uses the info of the console not the controller. $180 + $20 + $20 = $220. Back on Oct. 8, GameStop announced that it had entered into a multi-year strategic partnership with Microsoft. Have no way to talk to live person on warranty of elite series two drifting issues. After sending. Designed to meet the needs of today’s competitive gamers, the Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro. So I bought the product replacement plan for the Xbox Elite Controller Series 1.
As Ars Technica reports, it wasn't clear from the initial press release exactly what the partnership entailed in terms of revenue sharing. Xbox Elite Controller 2 Warranty I got my Series 2 controller from Gamestop on release day just over 2 months ago, and issues with the controller have been building over that time.
I am in the same boat as you, and I'm admittedly very frustrated by it. Thank you all again and happy gaming! My solution? We will be locking this thread due to it being revived by a new post.
I feel like Microsoft was hiding this information. Fast forward only 2 1/2 months later...now, RB button doesn't work with every press of the button. Now we're learning that partnership includes GameStop earning a share of the digital revenue generated on every Xbox console it sells over its lifetime.
Thanks for posting on the Xbox forums. I paid $180 for that isn't working properly, and I am not able to purchase the extended warranty since it wasn't offered to me during the period of time in which I could have bought it. *For use with the Xbox One Wireless Controller or Xbox Wireless Controller and controller compatible games on PCs and Tablets running Windows 7, 8.1 or 10 with USB 2.0 or USB 3.0. Experience limitless customization with new interchangeable components and exclusive button mapping options in the Xbox Accessories app. Microsoft support page says my 1 year Manufacturer Warranty ends 03/20/2020, despite the controller only releasing a couple months ago.
If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread.
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