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For some, this might seem like a dream scenario – but only if you didn’t actually have any work to do. Our on-prem Exchange as not had an unplanned outage in at least 2 years. Team Exoprise represents multiple people in the engineering, sales and marketing department here at Exoprise. Office 365 Outage map Office 365 (Office365 or o365) is an online productivity suite that is developed by Microsoft. You can view the health of your Microsoft services, including Office on the web, Yammer, Microsoft Dynamics CRM, and mobile device management cloud services, on the Service health page in the Microsoft 365 admin center.If you are experiencing problems with a cloud service, you can check the … Things are looking good so far but we’ll monitor throughout the day to ensure the service remains healthy. According to Vircom’s CEO, Mike Petsalis, “Understanding the true cost of downtime makes it clear to most organizations that trusting one cloud supplier, without redundancy, is too costly to be effective.”. Here’s an example of the errors that SharePoint were generating: About 30 minutes after the DNS outage started, customers started to see some of the DNS lookups start to resolve. Most of our customers were notified via alarms and on-premises system integrations well in advance of users reporting problems. By 2020, Gartner estimates that 50% of Office 365 users will rely on non-Microsoft security tools. Does anyone have a source of historical Office 365 outages? Office 365 contains online and offline versions of Microsoft Office, Skype for Business (previously: Lync) and Onedrive, as well as online versions of Sharepoint, Exchange and Project. We say “unfortunately” because even though our business is to help monitor cloud and SaaS services and our business goes up when there are problems, we don’t wish an outage on any cloud provider. Leave a message in the comments. Waltham, MA 02451 Why performance monitoring isn’t something you put off until after you’re fully deployed in the…, Exoprise recently added flexible team and Role Based Access Control (RBAC) support to the CloudReady platform.…, The Exoprise team is having a great show at Microsoft Ignite in Orlando. Office 365 Most Affected Locations Outage reports and issues in the past 15 days originated from:

Is IT Prepared for a Hybrid Remote Workplace Environment. info@exoprise.com. © Exoprise Systems Inc. 2020. Want more information about monitoring SaaS and Your cloud apps. Not satisfied with your Email Protection? Your Office 365 email security solution needs to improve on Office 365 downtime (which at .1% translates to 43 minutes a month). Thus, even in meeting their SLA, the scope of Office 365’s user base still has consequences for a vast group of organizations in terms of how frequent or intensely email outages may occur.
Check the official is there an outage that affects all 365 users. That’s all it takes to get up and running. MS publishes worldwide stats for the past few years. We use cookies to ensure the best experience on our website. Starting on January 23 and increasing into January 24th, some tenants particularly in Europe had difficultly accessing their mailboxes through multiple protocols. New comments cannot be posted and votes cannot be cast. It takes a village. Needless to say, there was some frustration on behalf of European customers for the inability to get to their mailboxes. They are busy – a little too busy for any O365 organization to get comfortable. 1 855 396 7747 Anecdotal, but I've had as or more reliable service from 365 than from on-prem systems and other hosting providers. The Windows giant has little in the way of details at the moment.
IT Admins should set objectives (RTOs/RPOs) based on the cost of how long your business can operate without functioning email – and if that cost exceeds investing in a solution that cuts that downtime. Time may tell with more investigative reports and we will update this article as we learn more. Looks like you're using new Reddit on an old browser. Your region may go down for a few hours a couple of times a year but the worldwide outage stats are still above three 9s because Microsoft just has so many users worldwide. Additionally, our analysis has led us to narrow the focus of our investigation to a subset of Safe Link infrastructure that is not operating as expected as we work to isolate the underlying cause of impact. All that is to say, I don't have a source of historical service outages. Get weekly updates on the health of cloud, measured by the crowd. How much admin input will be required…say it happens when your admin or MSP is on a beach somewhere in the South Pacific (as Murphy’s law would predict)? User reports indicate Office 365 is having problems since 7:01 AM EDT. Usually it's just a subset of servers that are affected or the service is slowed but not offline. On January 29th, Office 365 suffered its second outage of the new year and this one was worse, affecting more people and more subsystems and was not just relegated to European customers. Microsoft confirmed that they had changed to an alternative DNS provider for resolving critical AAD naming. Fail me twice, shame on me.

January 29th Outage: Azure AD, Dynamics 365, Skype, DNS, SafeUrls and More. More importantly, they throw serious resources at any degredation and are clear about communicating issues. Exoprise Customers started to see significant error rates across a wide array of sensors including SharePoint, OWA, OneDrive, Skype, Teams and Exchange Online. Unfortunately, with Microsoft Cloud Email, Office 365 and Outlook.com, your email going offline can  happen all too often, and with very little visibility on when it will be back up, why it went down, and what you may have missed because of an email outage. Sept 18 2017: Widespread outages across Europe. Thinking about moving our on-prem Exchange but don't want it to bite me in the ass if the reliability is worse than ours. status page. Office 365 contains online and offline versions of Microsoft Office, Skype for Business (previously: Lync) and Onedrive, as well as online versions of Sharepoint, Exchange and Project. View your Microsoft 365 Service health .

All Rights Reserved. Ultimately, DNS problems and Azure Active Directory caused the most problems but there were lurking signs of issues earlier on and a change to infrastructure may have been the straw that broke the camels back. The point that needs to be made is that every business needs to calculate the cost of downtime (what happens if no one can access their email for 4 consecutive business hours or 8 unplanned hours a year?)

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