Essendo un regalo avevo tolto tutti i cartellini, altrimenti si risale al prezzo. Are your products all authentic and brand new? Da citare legalmente oer il danno dubito. Rivoglio i soldi che ho versato e cioè € 105,00.Ho aperto una contestazione su PayPal perché non intendo attendere oltre!
This company should be forbidden because they are thieves and don t care at all. My money is gone and so is the item I ordered.
I sent it back to them as directed, then nothing. Highly Recommended! Just like everyone else I was very skeptical. They exchanged it for a bigger size. Yes, but I've already paid them twice now - I can see the funds pending and pay pal doesn't seem to be offered at checkout.. Gain trust and grow your business with customer reviews. Mytherssa are refusing to handle the courier charges! I contacted the customer service and we exchanged a zillion emails without them finding a way how I could finally purchase the top I wanted (I was informed it was indeed in stock). They are refusing to inspect the material, or to contact the brand. At that point, they just kept asking for me to "keep waiting patiently". Until now, be careful ordering because you might not get anything when your parcel gets lost. now, no further info from the company about my order... should i start google proceedings? AVEVO ORDINATO DUE CINTURE OFF WHITE PER MIA FIGLIA PER IL SUO COMPLEANNO CHE E DOMANI, LA PICCOLA SI DOVRA ACCONTENTERE SOLO DI UN PEZZO DI CARTA CHE ATTESTA L'ORDINE FATTO.CHE SCHIFO!!!!!!!!!!!!! My Isabel Marant coat was shipped from Germany to the US. Have ordered from them a few times and will definitely continue doing so! I bought a bag in mid December but i still have not received it now. I told myself I would order from MyThersa if she didn’t get back to me by the end of the day as I wanted it to arrive on time. You can always purchase directly from the original website regarding the brand. ho spedito varie mail (alle quali non è seguita risposta se non che i tempi di consegna potrebbero subire ritardi), ho chiamato varie volte il call center, senza risultato alcuno. So my advice-be careful before you buy something from them! I had an issue with an item, a Stella McCartney bag which broke after being used less than 10 times. We really appreciate your feedback. Altough it is probably UPS who made a mistake MyTheresa doesnt care at all and does not nothing to help or to reimburse. We have shared it with the relevant department to improve our customers' future experiences. I am a regular Mytheresa customer and everything that I have purchased has been excellent quality delivered quickly.
Highly Recommended! Mytheresa is an industry leader in the world of online luxury fashion and retail. Spero di poter risolvere al più presto il problema senza adire alle vie legali. Nordstrom, saks, and the Gucci website were completely sold out. Per la consegna e l'integrità della merce niente da dire. Amazing customer service, very responsive. Although Mytheresa tells you that you might experience delays, but the fact that they send out generic responses was what bothered me the most. I order from them a couple of times without an problem!
If I wanted I could take it up with Stella McCartney. They insist on sending the item back on my expense, which is not logical given it's damaged and is not worth the 50 dollars for courier for it to be sent back as it's damaged and cannot be reused or sold! MYTHERESA has a consumer rating of 2.46 stars from 144 reviews indicating that most consumers are generally dissatisfied with their purchases. Non prendono il reso per un filo tagliato del cartellino(forse troppo onesto io a farlo presente) . Now I have to contact my credit card company and start the dispute; also I will contact the Trade standard office of UK! Completely unprofessional. I faintly remember influencers talking about MyThersa, but I didn’t know much about it because when I buy luxury goods I want the items to come from the actual website just for peace of mind. One big rip-off. I checked with DHL (not a straightforward process) and they confirmed the bag had been delivered to them. thank you
My parcel was left in front of my house without my permission.I am left out without my money or the item I ordered. They have not apologised for the delay in contacting or explained why there was such a delay.
Easy returns and shipping, with on time delivery and plenty of email notices. Only the latest review will count in the company's TrustScore. Bellissimo e originale il cartoncino con frase che racchiude la ricevuta. Ma stiamo scherzando?? !Per essere la prima volta mi aspettavo un trattamento diverso!! georgia. I ordered Friday and it arrived TODAAAAAYYYYY!! Now guess 10 days to get them shipped? My Theresa is not doing anything about it. Gentile cliente Mytheresa, grazie per il feedback positivo. Inoltre, i tempi di consegna dovrebbero essere chiari al momento dell'ordine: non è corretto indicare 2-4 giorni.
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